Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.

The technician will put the vehicle in neutral on the lift, rotate the wheels, and listen for any abnormal metal gear whine from inside the motor reducer, and check for gear oil leaks at the joints of the reducer housing.

Experience turbo lag and power surge during road tests; check for significant oil accumulation at the turbo intake and intercooler connections (slight oil vapor is normal); and use OBD to read the real-time boost pressure peak to see if it meets factory settings.