Under FOB or CIF terms, all risks before crossing the ship's rail are borne by the seller (us). For minor scratches, we will provide a price discount based on the damage assessment; for serious damage, we will immediately terminate the vehicle delivery, refund the full amount, or replace it with a vehicle of equivalent configuration.

This is a macro policy minefield. Although used cars are rarely classified as dumping, if your single import quantity is too large and the declared price is significantly lower than local similar products, it can easily trigger an investigation by the tax bureau. We strongly recommend B2B buyers to break down shipments into smaller batches and use multiple invoices for customs clearance.

Internal logistics scheduling uses GPS, but direct access accounts are not open to the public. We implement a "node reporting system": our customer service will proactively send you on-site photos with watermarks at three key points: when the vehicle is loaded onto the trailer, when it arrives at the port for storage, and when customs clearance is completed.