Our legal delivery milestone is based on the "Estimated Time of Departure (ETD)". As long as the vehicle enters the port area and customs clearance is completed within the agreed timeframe, any delays in shipping schedules due to the shipping company's capacity adjustments will not be considered a breach on our part. The uncontrollability of maritime transport must be factored into your expectations.

The storage area at the roll-on/roll-off terminal is entirely outdoors, which is standard practice at ports worldwide. During the few days vehicles wait to be loaded, they will inevitably be exposed to sun and rain and accumulate dust. We will not provide custom car covers as this would significantly hinder the efficiency of dock workers moving vehicles.

Due to legal restrictions preventing unregistered vehicles from high-speed driving on public roads in China, most of our dynamic tests are conducted in a closed area (with a maximum speed of around 60 km/h). This is sufficient to test for suspension noise and low gear smoothness, but it cannot simulate high-speed wind noise and tire balance vibrations at 120 km/h.