Our legal delivery milestone is based on the "Estimated Time of Departure (ETD)". As long as the vehicle enters the port area and customs clearance is completed within the agreed timeframe, any delays in shipping schedules due to the shipping company's capacity adjustments will not be considered a breach on our part. The uncontrollability of maritime transport must be factored into your expectations.

FOB (Free On Board): Includes the purchase price of the vehicle, transfer fees for registration in China, export license fees, logistics costs for trucking to the port within China, and port handling and customs fees. CIF (Cost, Insurance, and Freight): In addition to FOB, it includes the shipping cost from China to your designated destination port (RoRo or container), as well as cargo insurance during international shipping.

As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.