Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

Absolutely not. Any secondary damage caused by overseas non-professional repairs, violent disassembly, or the use of inferior replacement fluids will immediately void any form of "extended parts compensation" we provide.

Due to legal restrictions preventing unregistered vehicles from high-speed driving on public roads in China, most of our dynamic tests are conducted in a closed area (with a maximum speed of around 60 km/h). This is sufficient to test for suspension noise and low gear smoothness, but it cannot simulate high-speed wind noise and tire balance vibrations at 120 km/h.