It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.

This is after-sales support we are very happy to provide. Since overseas alignment machines often lack databases for Chinese brand vehicles, we will send you screenshots of the core chassis parameters from the service manual, making it easier for your technician to manually input the data for precise adjustments.

It's not mandatory. Four-wheel alignment and dynamic balance are part of routine maintenance. During long-distance towing and sea transport, the suspension may experience slight changes in stress. We recommend that buyers perform a four-wheel alignment locally after picking up the vehicle at the destination port and replacing tires suitable for local road conditions.