It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.

If the delays are due to policy-related force majeure like customs system upgrades, or if our documentation errors lead to short shipments, all additional demurrage and storage fees incurred at ports within China will be borne by sellwellauto, and the buyer will not have to pay a cent.

Apply for a certificate of origin from the local customs or trade promotion agency, proving that the country of manufacture is China. This is a necessary document for customs clearance in regions like the Middle East and Southeast Asia.