Chinese customs strictly prohibits the export of assembled or cut vehicles that meet mandatory scrapping standards. Since our pre-inspection is very strict, this situation is highly unlikely. However, if the vehicle is detained and returned by customs due to a policy misjudgment, we will fully refund your deposit without interest, ensuring you bear no policy risk.

Demurrage is a penalty charged by the port or shipping company for not clearing and picking up goods on time after they arrive. To avoid it: send customs documents in advance and ensure the recipient is prepared with duties and import qualifications.

We repeatedly confirm and emphasize to buyers before sale: after leaving mainland China, most Chinese smart electric vehicle ecosystems (such as cloud voice assistants, online maps, OTA updates) will be permanently offline. You are purchasing a hardware platform with excellent mechanical quality and a three-electric system; please use it as a "standalone" vehicle. Do not trust false promises from other channels claiming "perfect overseas unlocking and continuous official OTA updates."