It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.

This is a macro policy minefield. Although used cars are rarely classified as dumping, if your single import quantity is too large and the declared price is significantly lower than local similar products, it can easily trigger an investigation by the tax bureau. We strongly recommend B2B buyers to break down shipments into smaller batches and use multiple invoices for customs clearance.

Our standard holding period is 3 business days after the deposit is paid (based on the timestamp of the payment slip). The domestic used car market in China moves very quickly, and if we do not receive the bank message confirming the deposit within the specified time, the system will automatically release the hold, and the vehicle will be re-listed for public sale.