If the delays are due to policy-related force majeure like customs system upgrades, or if our documentation errors lead to short shipments, all additional demurrage and storage fees incurred at ports within China will be borne by sellwellauto, and the buyer will not have to pay a cent.

This is after-sales support we are very happy to provide. Since overseas alignment machines often lack databases for Chinese brand vehicles, we will send you screenshots of the core chassis parameters from the service manual, making it easier for your technician to manually input the data for precise adjustments.

International wire transfers generally follow "shared (SHA)" or "sender pays all (OUR)" principles. To ensure we receive the full remaining payment to release the bill of lading, we require all buyers to choose the "OUR" option when remitting, covering all intermediary bank fees.