Under FOB or CIF terms, all risks before crossing the ship's rail are borne by the seller (us). For minor scratches, we will provide a price discount based on the damage assessment; for serious damage, we will immediately terminate the vehicle delivery, refund the full amount, or replace it with a vehicle of equivalent configuration.

Pure electric vehicles are classified as Class 9 Dangerous Goods due to their large lithium batteries, leading to strict shipping regulations. Shipping companies have high requirements for the loading position and fire isolation measures for dangerous goods, and some roll-on/roll-off ships refuse to accept used EVs. As a result, EVs often require more expensive special container shipping and incur additional handling fees for hazardous materials.

It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.