Basic Information

BrandVolkswagen
SeriesSantana
Year2021
First Registration2021/03
Mileage44,700km
Transfer Count3times
FuelGasoline
TransmissionAutomatic
Engine1.5L 112 L4
Color
Seats5seats

Q&A

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If a car frequently transfers between extremely cold areas (like Northeast China) and extremely hot areas (like Hainan), would you provide special risk warnings?

Absolutely. The extreme temperature fluctuations will significantly accelerate the aging of chassis rubber parts, oil seals, and interior plastics. For vehicles frequently dispatched across such latitudes, we will conduct fatigue resistance checks on chassis rubber parts that are twice as stringent as those for vehicles in temperate regions.

After receiving the car, I found that the 12V battery was dead and couldn't start, or the wiper rubber was aging. Does this count as a quality breach on your part?

No, it does not. International shipping (especially RoRo) usually takes 30 to 60 days, during which the vehicle is stationary. A dead 12V battery, natural tire pressure loss, and even wiper aging due to temperature differences are all reasonable physical wear during long-distance transport. We strongly recommend that overseas buyers bring a portable jump starter and an air pump when picking up their vehicles at the port.

How do you prove to overseas buyers that this car has never had a major structural accident?

We do not rely on the seller's verbal assurances. We provide multi-dimensional accident-free certification by cross-referencing insurance claims records, service orders from authorized dealerships, and conducting on-site paint thickness measurements and weld point inspections of the chassis and structural components (longitudinal beams, A/B/C pillars, shock absorber mounts).