Basic Information

BrandVolkswagen
SeriesSantana
Year2022
First Registration2022/06
Mileage33,000km
Transfer Count0times
FuelGasoline
TransmissionAutomatic
Engine1.5L 112 L4
ColorWhite
Seats5seats

Document Information

Inspection Expiry Date-
Warranty Expiry Date-
Insurance Expiry Date2027/06

Q&A

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Is the delivery date specified in the contract based on the "Estimated Time of Departure (ETD)" or the "Date of Arrival at Port"?

Our legal delivery milestone is based on the "Estimated Time of Departure (ETD)". As long as the vehicle enters the port area and customs clearance is completed within the agreed timeframe, any delays in shipping schedules due to the shipping company's capacity adjustments will not be considered a breach on our part. The uncontrollability of maritime transport must be factored into your expectations.

How can we ensure that the electronic parking brake (EPB) servo motor does not seize the brake disc due to rust after long sea transport?

This is a common issue with sea transport. If the vehicle is parked at a humid dock, the EPB can easily rust to the brake disc. In addition to testing its release before shipping, we try to ask dock workers to secure the wheels with chocks instead of fully engaging the electronic parking brake.

What are your assessment criteria and repair recommendations for vehicles with "slight oil seepage (non-dripping)" in the engine or transmission?

As rubber seals age, "slight oil seepage (oil stains but no dripping)" is very common in used cars and is not considered a major fault. Our recommendation is: as long as the oil level does not drop abnormally, just clean and monitor it regularly after arrival, without the need to immediately incur high costs to disassemble and replace the seals.