Our FOB vehicle quotes are typically valid for 72 hours (as domestic retail vehicle sources can be sold at any time); sea freight quotes are valid for 7 to 14 days (depending on shipping line changes). After expiration, prices need to be recalculated based on real-time exchange rates and domestic procurement conditions.

Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

Under international practices and our standard CIF/FOB terms, the THC at the port of origin (China) is borne by the seller; all THC and port miscellaneous charges incurred at the destination port during unloading are to be paid by the buyer (consignee) upon local customs clearance and pickup.