48H

Basic Information

BrandVolkswagen
SeriesTharu
Year2020
First Registration2020/11
Mileage43,000km
Transfer Count0times
FuelGasoline
TransmissionDCT
Engine1.4T 150 L4
Color
Seats-

Q&A

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After the vehicle arrived at the port, it was found that the rubber parts of the chassis (such as dust covers and engine mounts) had extensive cracking. Does this fall under the compensation for "certain repair parts compensation"?

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.

If the technical report contains highly specialized automotive mechanical terms, are there easy-to-understand English explanations?

Our foreign versions of the report standardize terminology and include illustrations. For example, instead of just writing "control arm failure," we specify "Lower Control Arm Bushing Torn" to help your local technicians identify the issue directly.

Can I hire an inspector I trust in China to recheck at your warehouse at my own expense?

You are very welcome. We adhere to the principle of open and honest transactions. Just make an appointment in advance, and your agent or hired inspector in China can bring equipment into our facility to conduct unrestricted cross-inspections on the vehicles you have booked.