We will remove the chassis guard to physically inspect the battery pack's lower shell for serious dents or scratches, and check for signs of mud or sand intrusion in the waterproof vent at the edge of the battery pack.

For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.

It is extremely dangerous and usually not allowed. This can easily trigger the anti-money laundering (AML) controls of China's foreign exchange administration. The remittance account title must closely match the contract buyer and the bill of lading consignee. If payment on behalf is necessary, a legally binding "Tripartite Payment Agreement" must be provided in advance and undergo compliance review by our finance department.