48H

Basic Information

BrandVolkswagen
SeriesPolo
Year2015
First Registration2015/12
Mileage73,500km
Transfer Count0times
FuelGasoline
TransmissionManumatic
Engine1.6L 110 L4
Color
Seats-

Q&A

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If Chinese customs determines a vehicle to be a "scrapped vehicle" and prohibits its export during inspection, will the deposit be refunded?

Chinese customs strictly prohibits the export of assembled or cut vehicles that meet mandatory scrapping standards. Since our pre-inspection is very strict, this situation is highly unlikely. However, if the vehicle is detained and returned by customs due to a policy misjudgment, we will fully refund your deposit without interest, ensuring you bear no policy risk.

After the vehicle arrived at the port, it was found that the rubber parts of the chassis (such as dust covers and engine mounts) had extensive cracking. Does this fall under the compensation for "certain repair parts compensation"?

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.

Are there specific tests to check if the soundproofing material is intact in a second-hand new energy vehicle equipped with run-flat tires?

We cannot open each tire to inspect the inside. However, if a visual inspection reveals severe creases on the tire sidewall, it indicates that the run-flat tire has been driven for a long time at zero pressure, damaging its internal structure. We would recommend replacing it before shipping.