Basic Information

BrandVolkswagen
SeriesT-Roc
Year2024
First Registration2024/03
Mileage17,000km
Transfer Count-
FuelGasoline
TransmissionDCT
Engine1.4T 150 L4
ColorWhite
Seats-

Condition Description

Quality guarantee

Q&A

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If overseas customers accidentally update the car system causing the UI to switch to full Chinese and cannot revert to English, can you downgrade remotely?

Once the car system (especially in a closed ecosystem) undergoes a major version upgrade, its bootloader is usually locked, preventing downgrades. If this happens, there is basically no solution in an overseas environment. Therefore, we strongly warn: do not blindly insert a USB drive to upgrade while offline.

Will you provide photos of the loading site as soon as the vehicles are loaded (On Board)?

Unauthorized personnel are prohibited from entering and taking photos inside the roll-on/roll-off ship, but we will provide photos of the vehicles parked in the loading area with the ship in the background. The bill of lading marked "Shipped on board" with the date is the most essential legal proof of loading.

If a coup occurs in the destination country or if import regulations are suddenly changed, preventing the vehicle from clearing customs, does this count as force majeure?

It completely falls under force majeure. After the delivery is completed (crossing the ship's rail) under FOB or CIF terms, the seller (us) bears no liability for refunds or compensation due to political risks or legal changes in the destination country that hinder customs clearance or lead to confiscation.