Our standard holding period is 3 business days after the deposit is paid (based on the timestamp of the payment slip). The domestic used car market in China moves very quickly, and if we do not receive the bank message confirming the deposit within the specified time, the system will automatically release the hold, and the vehicle will be re-listed for public sale.

Unfortunately, cross-border used cars are not covered by the manufacturer's free recall. If a physical recall occurs involving safety issues (like brake pump defects), we will notify you and offer improved new batch parts at cost price, but you will need to cover the labor costs for the replacement.

Our bulk discounts are not simply calculated by the number of units, but by shipping batches. Typically, consolidating enough for a 40-foot container (which can hold 2-3 vehicles, depending on size) can waive some logistics fees; purchasing more than 5 units at once triggers tiered discounts.