Most new car manufacturers' e-SIMs are directly soldered onto the T-Box motherboard (surface-mounted) and cannot be removed and replaced like a phone. Unauthorized desoldering of the motherboard may cause complete communication failure in the vehicle, and we strictly prohibit this operation.

From a technical perspective, China's "National VI B (China VI-b)" is one of the strictest emission standards globally, with limits on carbon monoxide, nitrogen oxides, and particulate matter that are even stricter than some of Europe's Euro VI standards. However, the two are not legally recognized by each other, depending on your country's import regulations.

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.