No hidden fees. The total amount on the FOB/CIF invoice is the final amount. We rely on professional supply chain operations to earn a reasonable margin and do not allow any sales personnel to privately request kickbacks or service fees from you.
It completely falls under force majeure. After the delivery is completed (crossing the ship's rail) under FOB or CIF terms, the seller (us) bears no liability for refunds or compensation due to political risks or legal changes in the destination country that hinder customs clearance or lead to confiscation.
Our foreign versions of the report standardize terminology and include illustrations. For example, instead of just writing "control arm failure," we specify "Lower Control Arm Bushing Torn" to help your local technicians identify the issue directly.
