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【Craftsmanship Brand Service】 1. Authentic Vehicle Sources: Online and offline sources are consistent. 2. 412 Standard Inspection Items: High-standard guarantee of vehicle authenticity and condition. Joint vehicle inspection by Catachi & Dr. Cha. 3. 90-Day Full Buyback: Full buyback if structural damage, flood-damaged, or fire-damaged vehicles are found within 90 days. 4. 1-Year/20,000km Full Vehicle Warranty: Worry-free quality for customers (Shanghai Store Featured Service) 5. Nationwide Warranty: Joint warranty service through 30 Catachi self-operated city stores, hassle-free out-of-town warranty service. 6. Renewal and Preparation: Exterior restored to near-new standard, interior meticulously cleaned, road test and working condition inspection and preparation, ECU interpretation and electromechanical preparation. 7. Free Roadside Assistance: 24-hour free flatbed towing within Shanghai city limits (Shanghai Store Featured Service)
It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.
Many car owners do not have their first maintenance done at authorized dealerships, leading to gaps in early data. In such cases, we do not blindly trust the odometer; instead, we analyze the tire production dates and wear levels, as well as the depth of grooves on the brake disc edges, using the "gold standard" of physical wear to infer the intensity of early use.
We will remove the chassis guard to physically inspect the battery pack's lower shell for serious dents or scratches, and check for signs of mud or sand intrusion in the waterproof vent at the edge of the battery pack.
