Cartech Jinou Luxury Cars specializes in luxury and ultra-luxury car brands, boasting a nearly 40,000-square-meter flagship showroom and an independent after-sales service center. We provide customers with exclusive services including vehicle appraisal and acquisition, consignment, sales, after-sales, financial and insurance services, and car detailing and modification. It is a one-stop comprehensive automotive service platform integrating appraisal, acquisition, transaction, experience, finance, and after-sales services. 【Quality Assurance】 Cartech Jinou Luxury Cars offers a 3-day return policy, a 7-day exchange policy, and a 30-day full vehicle warranty on all vehicles sold. We also promise that all vehicles sold have never been in a major accident, flooded, or burned. If any of these conditions occur, we will provide a full buyback service within 90 days. We also support third-party inspection and certification. Buy with confidence, and use with peace of mind. We also provide a 1-year or 20,000-kilometer limited warranty and 24-hour roadside assistance for vehicles sold. 【Price Guarantee】 Regarding pricing, all vehicles sold at Cartech Jinou Luxury Cars strictly adhere to a standardized pricing system, ensuring transparent and clearly marked prices. 【Service Guarantee】 We offer free vehicle appraisals, on-site purchase, and fast trade-in services. Even if you don't find your ideal car in our showroom, we will provide a personalized deposit-based car-finding service. For financing, we offer qualified, low-interest, and flexible installment plans. We also provide dedicated services for vehicle transfer, registration, and annual inspection after purchase. Furthermore, we offer a thoughtful handover ceremony, a dedicated 6+1 group service for your workers, and a customized gift package to ensure your driving safety. 【After-Sales Guarantee】 We have an independent after-sales service center with national certification. Here, we boast a complete range of well-equipped service areas, including a after-sales reception area, vehicle preparation area, car detailing and beautification area, vehicle repair area, and vehicle painting area. Our after-sales service team members all possess valid professional certifications. This ensures we provide you with exclusive professional services for vehicle maintenance and repair, as well as diverse vehicle detailing and modification services. Cartach Jinou Luxury Cars protects your vehicle's safety, enhances your car buying experience, and restores the original driving pleasure.
Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.
The platform has strict internal outbound inspections. If buyers need, we can assist you in commissioning an independent third-party evaluation agency (such as Cha Doctor, Dongche Di official testing, etc.) for re-inspection, with costs borne by the buyer. An independent report can provide more credibility for your local resale.
Compliance with the law is an absolute requirement for exports. All vehicles exported through our platform must complete the following legal processes: release all domestic bank mortgages, pay all traffic fines, and complete the formal deregistration for "transfer pending export" with the Chinese public security traffic management department. Only vehicles with 100% clear ownership can be approved for export permits.
