Cartach, a nationwide high-end chain under Haier Group, and Pengfei Automotive, one of China's top 100 car dealers and a major BBA (BMW, Mercedes-Benz, Audi) and high-end car production base in Heilongjiang Province, solemnly promise you: Guarantee: No accidents, fires, or floods. Commitment: Transparent pricing, transparent vehicle condition, and transparent loan interest rates. Service: Lifetime free maintenance, one-year free paint repair, free refrigerant refill, and 24/7 free roadside assistance. The first to offer: 3-day return policy, 7-day exchange policy, no-reason return policy, used car after-sales warranty, and officially stamped contracts.
It completely falls under force majeure. After the delivery is completed (crossing the ship's rail) under FOB or CIF terms, the seller (us) bears no liability for refunds or compensation due to political risks or legal changes in the destination country that hinder customs clearance or lead to confiscation.
If your remitting bank requires verification of the transaction's authenticity, we will promptly provide: a commercial invoice (PI) signed and stamped by both parties, a scanned copy of the vehicle purchase contract, and our legal export enterprise registration certificate from the Ministry of Commerce in China.
It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.
