Yes. For large B2B government or major fleet procurement projects, to ensure the safety of your deposit, we can issue an advance payment guarantee from one of China's four major state-owned banks, but the buyer must bear the issuance fee.

It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.

Most basic maintenance reminder lights (like for changing the air conditioning filter) can be manually cleared using a combination of steering wheel buttons or through the engineering mode on the central control screen. We will provide internal guidance manuals for these hidden operations to our B2B clients.