Under FOB terms, booking is a legal obligation of the buyer. If your freight forwarder fails to provide the shipping order (S/O) in time, resulting in vehicles exceeding the free storage period at our warehouse or port, the buyer will have to pay the high daily storage fees before shipment.

It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.

If insurance claims records are accessed, there will usually be notes like "the insured vehicle is fully responsible for hitting a fixed object" or "third-party liability insurance payment." We can roughly reconstruct the accident scene based on this and cross-verify the stress points on the vehicle's frame with paint thickness gauge data.