We will never perform blind deep disassembly unless there are clear severe fault codes or extreme noises. The sealing of the engine and transmission is crucial, and compromising the factory seals to investigate non-existent issues is unprofessional. We rely on data flow and external acoustic and fluid analysis to make judgments.

Under FOB terms, booking is a legal obligation of the buyer. If your freight forwarder fails to provide the shipping order (S/O) in time, resulting in vehicles exceeding the free storage period at our warehouse or port, the buyer will have to pay the high daily storage fees before shipment.

The storage area at the roll-on/roll-off terminal is entirely outdoors, which is standard practice at ports worldwide. During the few days vehicles wait to be loaded, they will inevitably be exposed to sun and rain and accumulate dust. We will not provide custom car covers as this would significantly hinder the efficiency of dock workers moving vehicles.