Thank you for your interest in Cartec Rongheng Luxury Cars. We offer multiple purchase guarantees: 1. Competitive fixed-price sales. 2. Transparent pricing and brand guarantee based on vehicle condition. 3. Nationwide Cartec certified warranty service at hundreds of dealerships. 4. Guaranteed no major accident vehicles, flood-damaged vehicles, or fire-damaged vehicles; all vehicles sold have accurate mileage. 5. Cartec Group, in conjunction with Cha Doctor Vehicle Inspection Agency, conducts 412-point inspections and certifications covering exterior, vehicle structure, interior, engine, braking system, chassis, and more. 6. Extended warranty for worry-free use. 7. Three-day return policy and seven-day exchange policy. 8. One-year/30,000 km warranty on suspension system, engine, and transmission. 9. Thirty-day vehicle warranty. 10. Lifetime maintenance service with free oil and filter changes and labor. Cartec Rongheng Luxury Cars is a top 100 used car company in China and a vice-chairman unit of the Hebei Provincial Used Car Association. We are committed to developing a standardized, transparent, and enterprise-oriented used car sales model, ensuring a worry-free purchase, convenient use, and secure after-sales service. All staff at Cartec Rongheng Luxury Cars look forward to your visit and are dedicated to serving you.
To ensure the legal rights of both parties, the "International Used Car Sales Contract" we signed is in both Chinese and English. Generally, the contract is governed by Chinese law. All liabilities for breach of contract and force majeure clauses will be clearly defined in the contract.
It's extremely difficult. The security level of Chinese brand immobilizers is very high, and you must connect a specialized factory computer to the vehicle's OBD and be online with the domestic server to match it. Losing all keys usually means you need to replace the entire lock cylinder and anti-theft control module while overseas.
Most models adjust through the central control screen menu, while a few models (like some BYD or MG) retain physical levers or paddles on the center console or steering wheel. We will check if the drag feel when the system engages is linearly normal.
