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When you buy a car from us, we offer the following guarantees: 1. Transparent Vehicle Condition: We provide insurance records, maintenance records, odometer readings, and third-party inspection reports for each vehicle; 2. Transparent Pricing: No hidden fees, support for price comparison across the entire internet; 3. High-Quality Vehicle Sources: Our showroom features carefully selected vehicles in excellent condition and fully prepared; 4. Vehicle Warranty: We offer at least one year/30,000 km extended warranty, and buyback at full price for vehicles damaged in accidents, floods, or fires; 5. After-Sales Guarantee: 3-day return policy, 7-day exchange policy; 6. Financial Services: No hidden fees for mortgages, no handling fees or mortgage fees, primarily offering low-interest bank products. Down payment starts from 10%, with 5-year terms available.
Under FOB terms, booking is a legal obligation of the buyer. If your freight forwarder fails to provide the shipping order (S/O) in time, resulting in vehicles exceeding the free storage period at our warehouse or port, the buyer will have to pay the high daily storage fees before shipment.
It's not mandatory. Four-wheel alignment and dynamic balance are part of routine maintenance. During long-distance towing and sea transport, the suspension may experience slight changes in stress. We recommend that buyers perform a four-wheel alignment locally after picking up the vehicle at the destination port and replacing tires suitable for local road conditions.
All our measuring instruments (especially calipers, paint thickness gauges, and refrigerant pressure gauges) are calibrated quarterly according to ISO quality management system requirements to ensure the data we provide you is objective, accurate, and reliable.
