If the delays are due to policy-related force majeure like customs system upgrades, or if our documentation errors lead to short shipments, all additional demurrage and storage fees incurred at ports within China will be borne by sellwellauto, and the buyer will not have to pay a cent.

Maintain objective expectations. Vehicles over 5 years old inevitably show signs of decreased paint gloss, slight aging of rubber seals, irreversible patina on interiors, and surface rust on chassis components. As long as core structure and mechanical failures are not involved, these are normal depreciation characteristics over time.

The storage area at the roll-on/roll-off terminal is entirely outdoors, which is standard practice at ports worldwide. During the few days vehicles wait to be loaded, they will inevitably be exposed to sun and rain and accumulate dust. We will not provide custom car covers as this would significantly hinder the efficiency of dock workers moving vehicles.