Yes. If your country (such as Chile, Peru, ASEAN countries, etc.) has signed a bilateral free trade agreement with China, our documentation center will apply to Chinese customs or the trade promotion agency for specific versions of the certificate of origin (such as Form E, Form F, etc.), which can help you legally apply for significant tariff reductions at the destination port.

Most basic maintenance reminder lights (like for changing the air conditioning filter) can be manually cleared using a combination of steering wheel buttons or through the engineering mode on the central control screen. We will provide internal guidance manuals for these hidden operations to our B2B clients.

Yes, but this falls under EXW (Ex Works) terms. In this case, the seller's risk transfers at the moment the goods are ready at the warehouse. Any subsequent domestic trucking accidents, customs inspections at the port, or issues with obtaining export licenses will be fully borne by your designated freight forwarder.