Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

Chinese customs strictly prohibits the export of assembled or cut vehicles that meet mandatory scrapping standards. Since our pre-inspection is very strict, this situation is highly unlikely. However, if the vehicle is detained and returned by customs due to a policy misjudgment, we will fully refund your deposit without interest, ensuring you bear no policy risk.

The nameplate date is the absolute time when the vehicle leaves the factory; the registration date is when the vehicle is registered with the traffic management department after sale. The difference represents the time the vehicle spent in the dealer's warehouse or logistics. If the time difference exceeds 6-8 months, the vehicle is considered a "stock vehicle," and we pay special attention to the natural aging of its rubber components.