Unauthorized personnel are prohibited from entering and taking photos inside the roll-on/roll-off ship, but we will provide photos of the vehicles parked in the loading area with the ship in the background. The bill of lading marked "Shipped on board" with the date is the most essential legal proof of loading.

The customs of the destination country has the right to disregard the commercial invoice and reassess the value based on its internal database (such as the customs valuation red book). Any additional duties incurred are a result of the importing country's policy and are fully borne by the buyer (importer).

Absolutely not. Any secondary damage caused by overseas non-professional repairs, violent disassembly, or the use of inferior replacement fluids will immediately void any form of "extended parts compensation" we provide.