Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.

The original Chinese license plates are obscured to protect the previous owner's personal privacy, and also because the plates have been forcibly reclaimed by Chinese traffic management after the vehicle completed the "transfer pending export" registration. This serves as physical proof that the vehicle has legally and compliantly completed the upgrade.

Our bulk discounts are not simply calculated by the number of units, but by shipping batches. Typically, consolidating enough for a 40-foot container (which can hold 2-3 vehicles, depending on size) can waive some logistics fees; purchasing more than 5 units at once triggers tiered discounts.