Unfortunately, cross-border used cars are not covered by the manufacturer's free recall. If a physical recall occurs involving safety issues (like brake pump defects), we will notify you and offer improved new batch parts at cost price, but you will need to cover the labor costs for the replacement.

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.

We will provide the transfer record from the vehicle registration certificate. A high number of transfers does not necessarily indicate poor condition (for example, internal transfers within a family for quota purposes), but we will consider it a risk factor and conduct a more thorough physical inspection to verify its actual condition.