It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.

FOB (Free On Board): Includes the purchase price of the vehicle, transfer fees for registration in China, export license fees, logistics costs for trucking to the port within China, and port handling and customs fees. CIF (Cost, Insurance, and Freight): In addition to FOB, it includes the shipping cost from China to your designated destination port (RoRo or container), as well as cargo insurance during international shipping.

It depends on the specific brand and model. Some brands (like BYD and MG) have native multilingual systems that can switch to English directly; however, some models designed for the Chinese domestic market only have a Chinese interface. For systems that only have Chinese, we can assist with compliant system flashing (installing international firmware) or adding modules that support Apple CarPlay/Android Auto, so you can use Google Maps. The details page will clearly indicate the language status of each vehicle's system.