Internal logistics scheduling uses GPS, but direct access accounts are not open to the public. We implement a "node reporting system": our customer service will proactively send you on-site photos with watermarks at three key points: when the vehicle is loaded onto the trailer, when it arrives at the port for storage, and when customs clearance is completed.

To ensure the legal rights of both parties, the "International Used Car Sales Contract" we signed is in both Chinese and English. Generally, the contract is governed by Chinese law. All liabilities for breach of contract and force majeure clauses will be clearly defined in the contract.

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.