We maintain an absolute skeptical attitude. In addition to regular visual inspections, we focus on checking for sediment accumulation around the sunroof drainage channels and look for water stains under the A-pillar trim and front floor mats. This is the only effective physical evidence to determine if the sunroof drainage holes are blocked, leading to hidden leaks.

It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.