The metal parts had original paint, but there were some deformations and dents on the right rear door. Even after repair, there are still some traces. If the customer minds, we can repaint it.
Absolutely prohibited. Chinese customs requires a "bare car" declaration for used car exports. If undeclared goods are found inside the vehicle, it could lead to inspection and detention, or even smuggling charges. We refuse any form of concealment requests.
Be sure to purchase cargo insurance (all-risk or water damage insurance). In case of damage, claim with the bill of lading, insurance policy, and proof of damage at the destination port.
Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.
