Under FOB or CIF terms, all risks before crossing the ship's rail are borne by the seller (us). For minor scratches, we will provide a price discount based on the damage assessment; for serious damage, we will immediately terminate the vehicle delivery, refund the full amount, or replace it with a vehicle of equivalent configuration.

All vehicles on the lift must be inspected. We will provide high-definition close-up photos of the chassis directly below, suspension components, and the mid to rear section of the exhaust. We will honestly show any minor surface rust (a common phenomenon in cast iron); if we find bent longitudinal beams or extensive through-corrosion, the vehicle will be scrapped and not exported.

Yes. If your country (such as Chile, Peru, ASEAN countries, etc.) has signed a bilateral free trade agreement with China, our documentation center will apply to Chinese customs or the trade promotion agency for specific versions of the certificate of origin (such as Form E, Form F, etc.), which can help you legally apply for significant tariff reductions at the destination port.