We use quantitative standards. Minor scratches less than 3 cm that do not reach the base coat (which can be polished) are considered normal wear; scratches over 3 cm deep to the base coat or dents larger than 2 cm in diameter will be highlighted in the inspection report's "Appearance Defect Distribution Map" with close-up photos.

We are only responsible for delivering the goods to your designated transshipment port (such as Jebel Ali Port in Dubai). The warehousing fees, customs clearance fees, and storage fees for re-export within the free trade zone need to be calculated separately with local freight forwarders.

Test-drive cars experience much more mechanical wear due to extreme conditions like cold starts and emergency braking compared to regular family cars. We can identify this by tracing whether the first owner was a 4S dealership or the manufacturer. If so, we will reassess its value based on "operational intensity" standards.