We will remove the chassis guard to physically inspect the battery pack's lower shell for serious dents or scratches, and check for signs of mud or sand intrusion in the waterproof vent at the edge of the battery pack.

The catalytic converter contains precious metals, making it a target for theft. During chassis inspection, we check if the welding points of the catalytic converter are in their original state. Once verified, the vehicle will be sealed after being handed over to port logistics to prevent disassembly and resale.

Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.