Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.

Yes. For bulk purchases, we can organize and package the core historical records (transfer records, maintenance summaries) for each vehicle. If an English version is needed, we can provide a basic machine translation reference, and human translation assistance for key technical terms.

It depends on the specific brand and model. Some brands (like BYD and MG) have native multilingual systems that can switch to English directly; however, some models designed for the Chinese domestic market only have a Chinese interface. For systems that only have Chinese, we can assist with compliant system flashing (installing international firmware) or adding modules that support Apple CarPlay/Android Auto, so you can use Google Maps. The details page will clearly indicate the language status of each vehicle's system.