It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.

If General Average is triggered, all cargo owners must share the rescue costs. If you purchased marine insurance with a "General Average included" clause under CIF terms through us, the insurance company will cover this high shared cost for you; if you are an uninsured FOB buyer, you will need to pay it yourself.

Under FOB terms, booking is a legal obligation of the buyer. If your freight forwarder fails to provide the shipping order (S/O) in time, resulting in vehicles exceeding the free storage period at our warehouse or port, the buyer will have to pay the high daily storage fees before shipment.