Under FOB or CIF terms, all risks before crossing the ship's rail are borne by the seller (us). For minor scratches, we will provide a price discount based on the damage assessment; for serious damage, we will immediately terminate the vehicle delivery, refund the full amount, or replace it with a vehicle of equivalent configuration.

This is a common issue with sea transport. If the vehicle is parked at a humid dock, the EPB can easily rust to the brake disc. In addition to testing its release before shipping, we try to ask dock workers to secure the wheels with chocks instead of fully engaging the electronic parking brake.

We maintain an absolute skeptical attitude. In addition to regular visual inspections, we focus on checking for sediment accumulation around the sunroof drainage channels and look for water stains under the A-pillar trim and front floor mats. This is the only effective physical evidence to determine if the sunroof drainage holes are blocked, leading to hidden leaks.