For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.

To prevent intermittent failures due to aging of the resistance wire, we will start the engine and set the seat heating/ventilation to maximum for at least 5 minutes, confirming significant temperature changes or airflow output in the cushion and backrest using an infrared thermometer or body sensor.

Be sure to purchase cargo insurance (all-risk or water damage insurance). In case of damage, claim with the bill of lading, insurance policy, and proof of damage at the destination port.