Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.

The method to deceive the dashboard warning light is to install a resistor. Our technicians will deeply read the real-time resistance values from the airbag control module (SRS Module) data stream and check for any non-factory stitching or adhesive marks on the steering wheel/passenger panel to uncover the disguise.

If the original owner included the factory slow charger, we will package and ship it together; if it's lost, the platform does not provide it. Note that the factory plug is a Chinese three-prong socket, and an adapter is needed overseas.