It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.

It usually refers to very small stone chips on the hood from high-speed driving, nail scratches on the inside of door handles, slight curb scratches on the edges of wheels, and minor wear on interior plastic parts. These do not affect the vehicle's functionality or corrosion resistance.

Our technical report will read the environmental information from the vehicle's factory-issued documentation (including certifications like National V, National VI, etc.). You need to submit the specific emission limit data we provide (such as grams of CO, THC, NOx emissions) to your country's environmental or customs authorities for compliance comparison.