As long as you provide us with a genuine and valid bank SWIFT MT103 wire transfer message (receipt) within the payment deadline specified in the contract, we will reserve the vehicle and continue with the port operations, even if the funds are held up in the intermediary bank for several days.

Compliance with the law is an absolute requirement for exports. All vehicles exported through our platform must complete the following legal processes: release all domestic bank mortgages, pay all traffic fines, and complete the formal deregistration for "transfer pending export" with the Chinese public security traffic management department. Only vehicles with 100% clear ownership can be approved for export permits.

Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.