Interior assessment is divided into three core areas: the driver's high-frequency contact area (steering wheel, gear shift, edge of the driver's seat), central control button area, and rear seats and ceiling. The natural sheen of leather surfaces (patina) is normal; however, any physical damage (such as leather tearing, fabric burn holes, or plastic breakage) will be classified as "structural interior damage" and clearly marked.

If your remitting bank requires verification of the transaction's authenticity, we will promptly provide: a commercial invoice (PI) signed and stamped by both parties, a scanned copy of the vehicle purchase contract, and our legal export enterprise registration certificate from the Ministry of Commerce in China.

Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.